Liquasil Warranties
Understanding Warranties
Liquasil product warranties are available on qualifying projects using approved Liquasil systems installed by Liquasil Approved Installers.
A product warranty provides assurance that the specified Liquasil coating system has been manufactured to the required standard and applied in accordance with our published specification. Every warranty application is reviewed before documentation is issued.
What Is Covered
What Does A Product-Only Warranty Cover?
A Liquasil product warranty relates to the performance of the specified Liquasil coating system.
Each warranty is issued for an individual project and confirms the approved system, warranty period and project details.
Product warranties are subject to the published warranty terms and conditions in force at the time of issue.
What isn’t covered
A Liquasil product warranty does not replace the contractor’s responsibility for the installation.
It does not normally cover:
- Installation workmanship.
- Existing structural defects.
- Movement or failure of the building or roof structure.
- Defects unrelated to the specified Liquasil coating system.
- Damage caused after completion by third parties or subsequent building works.
- Failure to maintain the roof where ongoing maintenance forms part of the warranty requirements.
Where a workmanship warranty is required, this should be agreed separately with the installing contractor.
Why do we use Approved Installers?
Liquasil product warranties are available only on projects completed by Liquasil Approved Installers.
Our Approved Installers receive product and application training to ensure Liquasil systems are applied in accordance with our published specifications.
This provides a consistent installation standard and allows us to issue product warranties with confidence.
Warranty application process
Once the project has been completed, the Approved Installer submits a warranty application together with the relevant project information.
Each application is reviewed to confirm that:
- The specified Liquasil system has been used.
- The project satisfies the published warranty requirements.
- All required project information has been provided.
Following approval, a warranty certificate is issued to the Approved Installer.
Each certificate is uniquely issued for the individual project and records the installer, client, property address, approved Liquasil system and warranty period.
How long is the warranty?
The warranty period depends on the specified Liquasil system and the approved project specification.
Does every project qualify?
No. Warranties are available only on qualifying projects that satisfy our published warranty requirements.
Is workmanship included?
No. A Liquasil warranty is a product warranty. Installation workmanship remains the responsibility of the installing contractor.
Who receives the warranty?
The warranty is normally issued to the building owner or the client named on the warranty application.
How is a warranty requested?
Warranty applications are submitted by Liquasil Approved Installers after the project has been completed.
Warranty Applications
Liquasil Approved Installers can submit warranty applications using our online Warranty Application page.
If you have any questions about product warranties or project eligibility, please contact our technical team before work begins.